Question 1

Is it safe to order from CBD?

Accepted Answer

All flower orders will come in a vacuum-sealed bag and discreetly packaged to protect and maintain your privacy. There will be no indication of what is inside the package.

Question 2

Do you ship outside of Canada?

Accepted Answer

We ship to only Canadian addresses via Canada Post. We also offer same day delivery to some residents of the Lower Mainland BC.
 
Visit our page for more information: https://www.canadian-botanicals.com/shipping

Question 3

How often do you restock products?

Accepted Answer

Certrain products are restocked monthly. Subscribe to our mailing list to get the latest updates. If you would like to request a restock of a certain product, feel free to send us an email.

Question 4

What if I am looking for a specific strain you don't carry?

Accepted Answer

Send us an email and we will follow up with your request. We will do our best to recommend a strain that is similar to the one you are looking for.

Question 5

What methods of payment do you accept?

Accepted Answer

Interact E-transfers
- emailed to canadianbotanicals@gmail.com
 
Orders will be shipped once we confirm your payment.
 
Visit our page:
https://www.canadian-botanicals.com/order

Question 6

Can I change or cancel my order?

Accepted Answer

To make changes to your order, we will cancel your original order and you can proceed creating a new one, provided that your order has not shipped out yet.
 
For any cancellations or edits, please send us an email to canadianbotanicals@gmail.com with your order number.

Question 7

What if I do not send my payment for my order?

Accepted Answer

Once you’ve placed your order you will be required to provide payment via Interac E-transfer. If we do not receive payment within 3 business days, your order will be cancelled.

Question 8

What happens after I send my e-transfer?

Accepted Answer

It may take an hour for us to receive your e-transfer. Your order will be shipped once we collect the e-transfer. As mentioned in our Shipping & Returns page, if we receive your order between 10:00am-10:00pm Monday-Friday, we will ship the order the same business day, otherwise it will ship the next business day.
 
Canada Post Deliveries:
When we ship your package, you will receive a shipping confirmation with a tracking number via email. 
 
Same Day Deliveries (Lower Mainland):
We offer same day delivery to those who reside in some cities of Greater Vancouver Lower Mainland. Delivery times run between 10:00am-10:00pm. If you place your order out of our business hours, you will receive your order the following business day between this time.
 
For more information please visit our page:
https://www.canadian-botanicals.com/shipping

Please process your order by 6pm for same day delivery
Delivery is 7pm - 10pm Monday - Friday

Check INFO page for free shipping across Canada!

Frequently asked questions

Is it safe to order from CBD?

Do you ship outside of Canada?

How often do you restock products?

What if I am looking for a specific strain you don't carry?

What methods of payment do you accept?

Can I change or cancel my order?

What if I do not send my payment for my order?

What happens after I send my e-transfer?

CONTACT US

Please process your order by 6pm for same day delivery Delivery is 7pm - 10pm Monday - Friday Check INFO page for free shipping across Canada!

Frequently asked questions

Is it safe to order from CBD?

Do you ship outside of Canada?

How often do you restock products?

What if I am looking for a specific strain you don't carry?

What methods of payment do you accept?

Can I change or cancel my order?

What if I do not send my payment for my order?

What happens after I send my e-transfer?

CONTACT US

Please process your order by 6pm for same day delivery
Delivery is 7pm - 10pm Monday - Friday

Check INFO page for free shipping across Canada!